Enterprise engineering & operations

SOFTWAREDATA / AICLOUD & DEVOPSSUPPORTTRAINING

Build digital platforms that scale.Run them with confidence.

FutureXcel partners with organizations to deliver secure software, data & AI platforms, and cloud/DevOps capabilities-backed by dependable 24×7 technical operations and structured training & placement programs.

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Why FutureXcel?

Outcome‑driven engineering with reliability, security, and observability from day one.

Fast Discovery → Delivery

Lean workshops build a roadmap quickly; iterative sprints ship usable increments early.

Security & Quality Embedded

Automated tests, scans, threat modeling, code reviews & gated CI pipelines.

Observable & Measurable

SLIs/SLOs, structured logs, tracing, cost & performance metrics baked in.

Human‑Centric Support

24×7 multilingual technical & BPO support, knowledge base curation, clear SLAs.

50+

Projects Delivered

99.9%

Uptime Targets

24×7

Support Coverage

5+

Countries Served

300+

Candidates Mentored

Our Approach

Professional, simple, and measurable - five clear stages.

Discover

Goals, users, KPIs, risks. Define scope and success criteria.

Design

Architecture, backlog, guardrails: security, cost, performance.

Build

TDD sprints, secure APIs, IaC, instrumentation, reviews.

Release

Automated deploys, progressive rollout, baselines and gates.

Operate

SLIs/SLOs, monitoring, runbooks, incidents, continuous improvement.

Capabilities

Depth across architecture, delivery, operations & experience - inspired by standards used at Microsoft, Amazon & Google.

Architecture & Modernization

Event-driven, microservices, modular monoliths; migration roadmaps & quality gates.

Cloud & Platform Engineering

IaC, golden paths, cost / performance guardrails, secure supply chains, zero-downtime deploys.

Security & Compliance

Threat modeling, secrets hygiene, automated evidence, policy-as-code & least privilege.

Data & AI Engineering

Lakehouse, streaming, semantic layers, retrieval augmented generation & safe evals.

Support & Reliability

SRE practices, SLIs/SLOs, runbooks, incident response, tiered BPO & technical support.

Training & Placement

Hands-on cohorts, mentoring, mock interviews, career acceleration across regions.

Services

End-to-end delivery & support

Custom Software Development

Web/mobile apps, APIs, integrations, automation (.NET, Node, Python).

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IT Consulting & Support

Architecture reviews, SRE, SLAs, incident response, managed services.

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Data Engineering & AI

Pipelines, warehousing, analytics; RAG/agents with safe evals.

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Cloud & DevOps

AWS/Azure, IaC, APIM, CI/CD, platform engineering, FinOps.

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Modern Endpoint Management

MDM/MAM, app deployment, Windows patching, provisioning, and security via Entra/Intune.

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IT Help Desk Outsourcing

24×7 L1–L3 support, ticketing workflows, onboarding, SLAs, and knowledge base.

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Training & Placement

Cohort programs, mentoring, mock interviews, placement support.

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Machine Learning Solutions

Model development, MLOps, forecasting, NLP, and production-grade AI features.

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Research & Development

Prototyping, feasibility studies, experiments, and roadmap validation with speed.

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Support & Operations Spotlight

Three high-impact offerings organizations use to keep endpoints secure, users productive, and support reliable.

24/7 IT Consulting & Support

SLA-backed coverage and escalation so users get help-any time, any channel.

24/7/365 coverage options
Omnichannel: calls, chat, tickets
SLA-driven response & escalation
50–70% potential cost savings vs. in-house

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Modern Endpoint Management

Intune/Entra program for provisioning, patching, compliance, and secure access.

Full lifecycle: enroll → retire
Security baselines & compliance reporting
Azure/Entra integration + Conditional Access alignment
Windows patch compliance with update rings

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IT Help Desk Outsourcing

Tier 1–2 service desk in your tools & brand-clean tickets, KB use, escalation.

Tier 1–2 support with Tier 3 escalation packets
Omnichannel: phone, chat, email, tickets
24×7 coverage plans available
KB-driven workflows, SLA reporting & governance

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Who we are

FutureXcel is a software development company specializing in custom solutions, IT consulting, BPO/technical support, and comprehensive training with placement.

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What you can expect

Clear outcomes, measurable milestones
Security, quality, and observability baked-in
Ownership from discovery to operations

Training & Placement

Hands-on cohorts with mentoring

Software Engineering (Full-Stack)

APIs, front-end frameworks, testing, CI/CD. Portfolio-ready projects.

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Cloud/DevOps & Data

IaC, observability, pipelines, lakehouse/warehouse, BI & AI basics.

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Careers

Join a team that ships

Software Engineer

Build APIs & user experiences that scale.

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Cloud/DevOps Engineer

Automate delivery and pave golden paths.

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Data Engineer

Pipelines, warehousing, and BI for decisions.

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What Clients Say

FutureXcel delivered our first production microservices release in 11 weeks with observability and deployment automation already in place. Zero rollback incidents so far.

CTO • SaaS Platform

Their data engineering team helped us consolidate siloed reporting into a governed lakehouse, cutting manual reconciliation from hours to minutes.

Director Data & Analytics • Healthcare

Support runbooks, proactive monitoring, and cost guardrails gave us confidence to scale internationally without growing ops headcount.

VP Engineering • E‑Commerce